I have always wondering why people are leaving these type of comments(criticizing Amazon in product review), and I never figured it out till last night that this is the only thing they could do to relieve themselves. I always had been a big fan of Amazon and assumed they have great costumer service. That is why despite their heftier price tag, I would always go with them, assuming I am paying the premium for their excellent costumer service. Last night I just found that the excellent costumer service is just an illusion (it may not been so couple of years back). I bought LG BD-390 on Amazon last week for 279$ while I could find it as cheap as 250$ elsewhere, and just checked the price again last night and found Amazon is selling the same item for 259$ while others are still giving it away for the same 250$. I called costumer service about this matter hoping they can come up with a solution, quite to my surprise I faced costumer service showing no sympathy and being so rude. I thought that is only an exception and I followed up my complaint by email and the reply I just received is not adding anything to their bad and rude costumer service. I talked with couple of friends and I found out that, they have had bad experiences with Amazon costumer service lately too. I don’t know what has changed, but I am not going to buy from them anymore.
Blu-ray Disc Player w/1GB Memory, 7.1 discrete analog output, BD-P, Netflix HD, YouTube, CinemaNow Full HD 1080P Output via HDMI, DVD 1080p Up-conversion.. read more.
