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Samsung’s Corporate Fascism

As a published writer/investigative journalist with a former background in the U.S. justice system, as a consumer advocate with principles, I employ the gold standard of does a thing at least attempt to recognize the human being in all people. When a corporation fails in that regard, typically this results in consumer complaints being filed while citing the State of Oregon’s Unlawful Trade Practices Act [UTPA] and the Magnuson-Moss Warranty Act [P.L. 93-637], United States federal law [15 U.S.C. § 2301] that states a product must perform as intended at the time of purchase for a reasonable period of time beyond the limited manufacturer’s warranty. In full disclosure I own many Samsung products and on Cyber-Monday purchased a 52″ HD television for a few cents under $1,400.00. However, my two experiences with the Samsung CSRs demonstrated their anti-consumer agenda with respect to the defective BD-P1600 blu-ray disc player. Acting in good faith we purchased the BD-P1600 blu-ray unit on sale with the assurances that the device was of an acceptable quality. After installing the BD-P1600 blu-ray disc player, unfortunately our experiences were egregiously disappointing and in the absence of any reasonable expectations. By comparison this contrasts in much the same manner as let’s say the mens rae [mental intent] of Candidate Obama verses the actus reus [the actions committed] of President Obama and the resulting harm [the third point of law constituting a crime] realized as a slowly overthrown U.S. Government infrastructure that was actuated in the macro during the Republican Bush-Cheney administration. Although I support our good President Obama, on some level I believe that he has been negatively influenced with concerns of the same evolved continuing criminal enterprise that assassinated JFK. Fortunately several U.S. Congressional members are presently under covert investigation by the FBI; reference Sibel D. Edmonds, former FBI translator and government whistleblower. When we installed the Samsung blu-ray disc player on our current 50″ Samsung TV, the DVD movie attempting to play caused red and blue bands of color and three distorted images on the television screen. All connections were properly installed and after visiting the Samsung website seeking a solution, I watched the instructional video four times while taking notes regarding an apparently necessary firmware update that is required by the blu-ray. This is the first time that we had ever experienced a movie playing device requiring updates like a computer program or printer – don’t get me started on the HP Color LaserJet 2605dn now under action by the Oregon Consumer Fraud Division. The firmware update did not work using a clean flash drive. With that failure I telephonically contacted the Samsung CSR and they assured me that a firmware disc would be sent within 3-5 business days. When that did not happen, I attempted three times to telephonically contact Samsung and each time that I pressed the number six option regarding blu-ray players, their system said “your selection is not recognized” and disconnected. Finally reaching a Samsung CSR and giving him my case number, I was then told, “sorry sir for your problems with the blu-ray…a firmware disc will be sent to you within 7-14 business days.” Inviting the Samsung CSR to pound salt, I informed him that the unit would be returned the following day for a full refund and gave notice that I would publish this report with Amazon and Consumer Reports. Don’t spend your hard earned consumer dollars on this lemon of a product.

Plays Blu-ray high-definition discs (selectable output resolution: 1080p signals available through HDMI output only; 720p/1080i signals available through HDMI or component video). There is selectable 720p/1080i/1080p video upconversion for DVD (upconverted video available through HDMI output only) and built-in audio decoding to PCM for Dolby Digital, Dolby Digital Plus, Dolby TrueHD, DTS-HD and DTS-HD Master Audio Essential * Netflix video and Pandora music streaming (subscriptions to these services required). There are 2 USB ports (1 front, 1 rear) for storing downloaded BD-Live material.. read more.